Ellis Medicine – The Living Room

About This Location

The Living Room is Ellis Medicine's walk-in mental-health crisis program at the State Street Health Center, 1023 State Street, Schenectady (entrance in front). Ellis describes it as a safe, calming place where adults facing a mental-health crisis can seek help as an alternative to the Emergency Department. It serves adults 18 and older. It is not a general walk-in clinic.

Services & Specialties

Ellis describes this as walk-in crisis support for adults 18 and older.

When to Choose This Clinic

Consider it during open hours if you are an adult in emotional or mental-health crisis and are not in immediate physical danger. If life is in danger, call 911. Outside open hours, call or text 988, or call Ellis' 24/7 crisis line at 518-243-4000.

Hours of Operation

Monday–Friday, 10:00 AM–6:00 PM. Call 518-243-1523 with questions.

Insurance and Payment

Coverage and patient cost depend on your plan and visit. Confirm network participation and any referral or copay requirements with the clinic and your insurer before you go.

Nearby Alternatives

• Ellis Hospital Emergency Room for emergencies

Browse the Schenectady facility directory for more options.

Frequently Asked Questions

Who can use The Living Room?

Ellis says The Living Room provides crisis support to adults 18 and older.

Is it a replacement for 911 or the ER?

No. If life is in danger, call 911. Ellis describes The Living Room as an alternative to the Emergency Department for adults in a mental-health crisis who can safely walk in.

What if it's closed?

Call or text 988 any time. Ellis' Crisis Information and Referral Hotline, 518-243-4000, is available 24 hours a day, 7 days a week.

How This Listing Was Verified

Address, phone, hours and visit guidance were reviewed against the official provider page and official provider page on October 20, 2026. Confirm details before you go.